Technical Writing
Every product needs a
installation manual
or guide. These can range from a single page with line drawings and captions
to a 200-page book
with multiple charts and diagrams. Technical and educational writing
requires a unique combination of organizational skills, logic, analytical
aptitude and writing skills. Hiring a professional technical writer is an
investment in your customer's happiness and product success.
No other business writing requires such clarity and brevity. Many manufacturers leave the copywriting for their installation and usage manuals in the hands of the engineering department. Unless your customer is an engineer - you may have done everyone a disservice. And may cost your company money!
Although they know the technical aspects of your product forward and backward, what counts in a well-written installation manual is the user's ability to easily read, understand and use your product. As the saying goes - It's not what you know - It's how you say it that counts.
Already have technical manuals? A professional rewrite can quickly pay for itself in fewer customer service calls. Ask me about a low-cost review.
Business Communications Writing Samples:
Please note PDF writing samples will open in new window.
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